Blog

On Monday morning, I woke up and had three missed calls on my phone from a venue manager that we do a lot of work for in Fortitude Valley. Three missed calls gave me an indicator that it was an emergency plumbing issue. When he picked up the phone, I could hear water running in … Read More

On Saturday morning we were called out to a major shopping complex that had sewerage overflowing in their downstairs storage area. When we arrived on site, the maintenance manager met us and escorted us to the work area. Beside the stairs were a set of gumboots that he pointed at and said “You’re going to … Read More

It’s an unfortunate fact of life – sooner or later, you and your household will face a plumbing emergency. Whether it’s a burst pipe, blocked drain or hot water issue, knowing what to do and who to call can minimise damage to your home and your hip pocket. Remember, the longer you wait, the more … Read More

It was Sunday morning when we received a call from a customer that she had sewage overflowing out of her floor drain in the downstairs bathroom. I told her to make sure that they did not flush or use any plumbing fixtures and that we would be there within 30mins. When I greeted her at … Read More

One Friday evening we received a call from a Madam who needed an emergency plumber ASAP. They had a burst flexible hose in one their rooms that was spraying everywhere, and she was unable to isolate the water main at the front of the property as the isolation lever was jammed in position. After a … Read More

Monday night on the 11th of June would have to be one of the funniest and awkward moments I have had with a customer so far to date doing emergency call outs. I have added screen shots of the text messages back and forth from that night as some people might not believe the story. … Read More