Josephs communication was excellent from the start. He explained everything that was happening and gave me a rough estimate of cost over the phone so there were no surprises. Highly recommend Joseph and this company.
Had a Saturday morning emergency callout due to a sewage overflow in our rental town house. Our property manager was unable to contact our regular plumber, so after reading a few reviews decided to give the Briabane Plumbers a call. Joseph answered immediately, gave a quick run down on likely causes and sketched out cost structures and general actions required to which I agreed.Joseph's arrival was incredibly timely and he had diagnosed and resolved the issue within an hour. In addition to this he also provided full rundown of actions performed including video and photographic evidence of the work completed in order to assist our PM with an insurance claim.Highly appreciate the quick and competent resolution. Thank you!
Brisbane Plumbers responded promptly to my call to repair my hot water system. Joseph predicted what the issue was and indicated the probable cost. He arrived within an hour and promptly fixed the problem. Great professional service.
Prompt response and timely arrival. We had a clogged drain on a Sunday morning, unfortunately our real estate plumber was unavailable. Thankful for the prompt service and great understanding of our situation, as we had guests over for the afternoon.
Grout or concrete had been blocking my pipe for years, and The Brisbane Plumbers were the first to find and fix the root cause. All other plumbers just unblock the pipe with a plunger until the next time. Absolutely professional, clean, tidy, showed video of the blackage and gave clear explanations. Now I have peace of mind.
Of course we had a blockage on a Sunday that could not be ignored. Thankfully they were able to attend quickly and had it working in no time at all. He was very informative and a pleasure to deal with.
Would highly recommend The Brisbane Plumbers. Joey was great! He came out on a Sunday and saved the day. Very professional and explained everything to me. Would not hesitate to call on The Brisbane Plumbers if any future issues arise.
Very happy with the service provided. I’ve had consistent issues over the last few years with the toilet partially blocking and causing it to drain slowly after flushing. Other plumbers have ‘fixed’ the issue... but the fixes only ever seemed to last a few months.Joseph came within 24 hours, had all the equipment needed to investigate and remove the blockage. And went that one step further that others hadn’t to find the true cause of the problem.I’m confident that I won’t be needing him again for this same problem, but he’s at the top of my list for any plumbing work I need done in the future.
Called The Brisbane Plumbers on a Sunday due to an unwelcome emergency. Joseph was at our place within the hour and did a fantastic job. Great communication whilst he was working away, keeping us informed of what was going on. I definitely recommend their services and quality of work.
The Brisbane Plumbers service was a life saver when a flexi hose burst in our kitchen on a weekend with water pouring everywhere. Very prompt to answer our call and immediately helpful over the phone. Arrived promptly and was able to quickly replace the fittings having explained what had happened and the repair options. Was also able to arrange an electrician too as we had lost power. Thrilled that normality was restored on the same afternoon!
Rang these guys fairly late in the afternoon when my tap decided to blow. After ringing around to other 24/7 plumbing businesses and only reaching voicemail I was able to get a timeframe and rough cost in under 10 minutes. Despite the busy evening Joseph arrived quickly and efficiently repaired the problem, detailing each step and letting me know exactly what was wrong while answering my questions. Gave a more than fair price for the repair and emailed me the receipt and supporting documentation to relay to the landlord and real estate what the issue had been. Couldn’t have been a better experience.
I recently had an urgent “after hours” need for a plumber as my hot water tap in the shower had sorta exploded and I couldn’t turn off the tap.I called The Brisbane Plumbers at around 23:30pm for help and was put through to Joe at that unsocial time!! Over the phone, Joe talked me (and my house tenant) through the task of isolating my hot water, to my unit specifically.Joe thoughtfully offered new this “over the phone“ temporary solution in order to save me the “after hours” call out/service fees. In fact.... on this occasion Joe charged me nothing, not a cent for his advice and time. Even though it took at least 20-30 minutes of back and forth as my tenant and I were totally unfamiliar with the task of shutting off the hot water to specifically my apartment only.The following day I was able to have the bathroom/shower tap repaired during normal tradesman hours, saving myself a bucket load of $$ in the process.So naturally I was mighty impressed with Joe’s prompt, (free!!) over the phone service and wouldn’t hesitate recommending him, or employing him for my future household plumbing jobs.Thanks for reading,Sam
Amaze-balls!!! The house that we just rented has a go to guy for plumbing but couldn’t get here for DAYS… these guys got me someone the next day and he was awesome! Great personality unlike the go to guy. Happy to have him install our new dual spray kitchen tap! Give them a call!!!
Great service. Answered the phone on the first ring in the early hours of Saturday morning and was on the job within an hour. Dealt with my tenants directly and kept us in the loop at all times. Reasonable price for an exceptional weekend service. Highly recommend.
Joe came immediately to assist with a significant sewerage disaster. He was exceptionally thorough. He used the latest technology to discover what was blocking our drain and remove it. He checked all other possibilities and made sure everything was perfect. He also took on the challenge of fishing out a pair of multi grips lodged several metres down a drain line with good humour and perseverance. Joe also provided a comprehensive report with photos for our insurance. He made a really horrible day much better. Highly recommended.
Joseph was knowledgeable, on time and offered practical and cost effective advice. His install was neat and efficient and he is very reasonably priced. He offers top class service as a weekend and emergency plumber. Would highly recommend.
Joseph did a fantastic job for us. A really terrific fella who quickly identified the problem, and worked just as quickly to fix the issue and ensure no future dramas. Will definitely use again, and would recommend to anyone. Excellent all round. Thanks
Great, responsive service on a Saturday afternoon when my drain blocked. Joseph was quick to attend and really good at explaining what the problem was and how he fixed it. Would definitely recommend and intend on calling them next time I need a plumber.
Joe came out to assist us with a block pipe on the weekend. He was prompt, efficient and effectively resolved this issue. We had initially thought he would need to come back again the next week to resolve. However, Joe went out of his way to confirm that ultimately the residual issue was a matter for QUU - which saved us the cost of another call out from Joe and also gave a path forward to fixing the problem. We were really appreciative of his initiative, professionalism and workmanship - we will definitely use him again in the future and would recommend his services.
There's nothing quite as urgent as a waste pipe blockage where sewage is backing up and overflowing in the middle of the night. Joseph was there about 20 minutes after we called him near midnight, and very efficiently fixed the problem and cleaned up after himself. Great service.
This was the third 24 hr plumbing service I called & nearly gave up hope for someone to come out on a Saturday! These guys were so quick to respond & sent Joseph out in under an hour! The job was done quickly. Highly recommend.
Arrived home to a burst pipe under the house. After phoning the Brisbane Plumbers, Joseph arrived in a timely manner (on a Saturday), inspected the broken pipe and explained how he would fix it. Would definitely recommend to anyone wanting friendly, fast, quality work especially during out of business hours.
Very happy to recommend this service. Joseph is friendly and very professional. The job I called him on required drain clearing and this was handled in good time with a thorough approach. Joseph was on time! The first time!Joseph explained what he was doing as he went along, showed some really interesting images (!!) and gave me a clear idea of how the drain came to be blocked and what I can expect (and the options I will have) into the future. Clear, concise advice and quick, competent work. This is what hiring a tradie should be like but almost never is.Who you choose is up to you, but I am sure if you choose Joseph you will have a good experience.
Joseph replaced our hot water system and completed all the work in a professional and courteous manner at a reasonable price. He left the site in a very clean and tidy state and I would highly recommend him for this type of work.
Rang Joseph and within 30 minutes he was at our place fixing our blocked drain. Took the time out to explain how and why it took place and potential future issues. Prompt and professional, would not hesitate recommending his services.
The service was Great, even on weekend, very helpful, and the job was done very quickly, very professionally, and very reasonably priced. I would HIGHLY RECOMMEND this business to anyone. Thank you Joseph
We were looking for a qualified, licensed professional Gas Fitter and called The Brisbane Plumbers on a Saturday morning about a job regarding gas leakage. The call was speedily and professionally dealt with urgently.The issue was a gas pipe leaking, caused by a leak that was difficult to detect. The emergency gas leak repair work was completed in under 2 hours and we were appreciative that they arrived quickly and helped us resolve the issue for the gas hot water system.Highly recommend The Brisbane Plumbers for emergency plumbing or gas related work.
Sunday morning and an over flowing/ flash flooded main sewer drain outside my door. Joseph was here in 30mins and inspected every connected drain in the complex with CCTV tech and traced the problem to a single point. I highly recommend The Brisbane Plumbers. Brilliant service. Thanks.
Joseph came out to our house with 1 hours notice to rectify a leaking roof and blocked drain. Throughout the process Joseph kept us up to date with the repairs required and was punctual in rectifying the concerns.Thank you for your help Joseph, definitely recommend!
Each time we’ve had a plumbing issue Joseph has offered amazing service aswell as additional information!! He’s really warm and professional and our entire family would recommend him to anyone looking for a good quality plumber:)
Jo was so professional! Called him and explained issue and he was over within an hour an a half, got here, found the issue, explained everything including pricing and even took pictures so we could understand! 110% recommend!
Had a copper pipe spring a leak, which I only discovered late on a Friday afternoon. The leak was in the most awkward spot, where concrete had to be knocked out. Joseph did a fantastic job and stayed until late into the evening until the leak had been repaired with new piping. He even suggested ringing insurance to see about a claim due to the water damage, photos we're taken and a video to show the damage. The Brisbane plumbers are fantastic!! I would recommend them to anyone and everyone .
It’s 7pm on a Saturday and a pipe in our upstairs bathroom bursts and starts flooding hot water into the kitchen downstairs. Joseph answered our call and with confidence explained how to turn off the hot water tank. Then calmly talks us through turning off the meter. In an emergency Joseph was calm and informative. As we are in a rental he also talked us through working with our real estate. Very friendly and professional 5 star recommendation.
Joseph was prompt and polite, upfront about issues and costs. Most impressively though, he was very detail orientated with his assessments of the issue, thorough with fixing the issue and advice given going forward. He took lots of photos and videos of the problem and damage and gave a really detailed report explaining exactly the fault and it’s root cause to present to the insurance company without any ambiguity. He’s worth the late night cost!
Joesph and his team are professional and polite. They will keep your house as clean as it was before they started. Communication is a high priority for Joseph. He lets you know what is happening at all stages of the work. Highly recommend this business. Shan Gourley Founder Above & Beyond Concierge and Lifestyle Management.
Professional, Polite and Prompt!! Brisbane plumbers should get the 3P’s Award. Thanks to Joseph for the immediate response when our family was in trouble. Great service and great bloke at an affordable price.Recommend highly!!
Joseph arrived and immediately diagnosed the problem and had it fixed. As it was a Sunday we were very impressed with the professionalism and service we received. Will definitely use this service again.
Excellent and prompt service by Joesph on a wet and cold Saturday night to fix blocked pipes. Follow up to fixed broken pipe. Communication was clear and informative, job site was left clean and tidy after. I would thoroughly recommend The Brisbane Plumbers. Thanks so much Joseph.
We would like to thank Joseph of The Brisbane Plumbers for the service he provided recently.When we called him about the problem he was very helpful and specific in giving us a costing.We found him to be courteous and informative in answering any questions that may have been of concern and after the repair was completed we appreciated that he was careful in making sure that he cleaned up the area.If we have any future plumbing problems we will certainly call upon his services again.Lucy and Leslie Mee Lee
Joseph was great. He came out on a Sunday arvo within the hour and not only fixed the blocked drain but also took the time to explain what the cause and problem was and very efficiently provided footage, photos and a receipt of payment the next day to be passed onto body corporate. Would definitely recommend Joseph.
I highly recommend Joseph, we had an emergency plumbing problem on Easter Sunday morning, he arrived quickly and sorted the problem out. He detailed the problem , provided photos and video footage, all extremely useful as evidence for the body corporate. His communication skills are excellent and he has even offered to explain to the body corporate the problem and how to rectify it so it doesn't happen again. Superb service !!
Excellent and prompt service. We had an emergency at 7 pm on Friday night and Joseph came to our house in twenty minutes. The issue was resolved very quickly. We also received a report about the general state of the plumbing in our townhouse which we will be able to use to make an enquiry with the body corporate. Thank you.
Brilliant service. Had an emergency plumbing requirement on a Sunday afternoon. Job was completed within about 3 hours from time of making initial call. Friendly, professional service. Highly recommend!
Joseph and Damien, came out promptly +- 10 mins after I called in my plumbing emergency. The problem was resolved in a matter of minutes, great service from "The Brisbane Plumbers". They come highly recommended!
Major catastrophic event at 8pm on a Sunday night, a blown hw service! Unable to get a hold of my real estate emergency contacts, I called Joseph. He fixed the issue in no time and arrived within the time frame. Super nice guy, highly recommended! Thanks again and sorry for the Sunday night call out.
Joseph was amazing and came as quick as he could to amend the issue! He sent an invoice straight away to the agency we rent through and sorted it out, no problems! Would recommend, he did a great and thorough job!
Fantastic work. Joseph found our pipes were blocked because a prior owner had poured cement down the toilet. With great patience, tenacity, ingenuity and perserverence, using bent pipes and various tool, like a surgeon he carefully slid the 2kg a few meters through the pipes and eventually up. Amazing effort. He showed no discomfort or annoyance, instead a joy at good work done. And it was. Fantastic workmanship. Andrew.
I couldn’t recommend this service highly enough. Joseph was prompt, fixed quote was great. Gave options for long term solutions. Have used the service afterhours on 2 separate occasions very happy both times.
Joe fixed up my taps for me in my rental property - he was super quick in responding to me and went out of his way to get the job done asap, as I had a deadline!! Excellent service, I would recommend The Brisbane Plumbers to all.
We just came back from a week holiday to find out that we had a concealed leak on our property. Quite distressing as it was a severe leak that needed immediate attention. I called Joseph that Sunday morning and he was over within the hour. We found our main water line connection had blown apart, Joe repaired the connection, flushed the water line and we were back in business. Joe was friendly, professional and provided an A grade service. Joe was honest and transparent with quoting the job. With great service like this I would not hesitate to use Joe again. Cheers.
Outstanding service. It has been a pleasure to deal with Joseph right from the outset. Responding to an emergency call he gave me an expected arrival time and kept me informed during and after the repair. He then followed up with an email report and photos to show the extent of the problem and what could be done to prevent re-occurrence. Great job. Thanks Joseph and "The Brisbane Plumbers"
Kids flooded the upstairs bathroom at 9pm on a Saturday night. I had water dripping through the ceiling and of course hubby was away on business. I was freaking out but I called Joseph and he was very reassuring and said he'd come straight over. He was very up front about the costs and told me an approximate price, even texting me on the way to update me on how far away he was. When he arrived he talked me through everything and explained the whole procedure so I knew exactly what was happening. Luckily, a simple blockage and the final price was less than the original quote. Very rare to find an honest reliable tradesman these days. I wouldn't hesitate to recommend Joseph!
We needed some urgent assistance with a blocked sewege pipe and I called these guys and someone was on the doorstep within a hour. Joseph was extremely helpful and great at explaining everything he was going to do and doing in order to clear the blockage, after a lot of work (very long pipe) it was established that the blockage was tree roots growing through the pipe right down at the bottom of our property. Joseph did a great job of clearing the backlog as best he could to give us a few days relief. Joseph has just been back to dig down to the pipe, remove the offending obstruction (1.3 metres long) replace the pipe and add an access point. I can’t rate the service highly enough for the Brisbane Plumbers but more importantly Joseph himself, such a professional job and really went above and beyond to sort of problem out, leaving our property in a neater state than they found it even. Thanks for all your great work, very much appreciated.
I returned from holidays today to find a massive water leak (at 4pm on a Saturday) and was able to reach Joseph instantly. Joseph gave sound initial advice over the phone, and promised to come from the other side of Brisbane straight away. He was here within the hour, with a warm and professional attitude and told me to "go and relax" while he sorted things out. The job was done quickly and without issue, I was given a detailed explanation of why the leak had occurred, and how he was going to 'fix' the fault and the job came in within the price range he indicated at my initial contact. I highly recommend Joseph/The Brisbane Plumbers for quality service, professional workmanship and extraordinary customer service and focus.
We had an emergency today ( Sunday 18th) when the under kitchen sink plumbing burst. Joseph arrived within the timeframe advised. Great that he recommended fit isolation valves. Very professional in his work . Highly recommend The Brisbane Plumbers. Now our choice of plumbers.
We had a serious sewer blockage on a Sunday. The Brisbane Plumbers (Joseph) answered immediately and was at our house within an hour. He arrived with all the equipment necessary, including cameras, to fix the problem quickly. The job was done hygienically and without mess or need to clean up after. Joseph spent the time to explain why the problem had occurred. The service is first class.
Our gardener put a hole in our main water line on a Sunday morning. After ringing several 24hr emergency plumbers who did not answer their phone, I managed to contact Joseph. He was polite & prompt & our water pipe was fixed within 2hrs. He carries a large supply of equipment & parts with him which was lucky for us as our pipe was of an unusual diameter. I highly reccomend Joseph & would use his services in the future.
Very impressed with the service. Joseph was on time, professional and the communication was great. The fixed price for the particular service we required was also appreciated. Would definitely use again.
I am a discerning customer and I was very pleased with doing business with Joseph of The Brisbane Plumbers. The main factors I appreciated was the openness and communication.The work carried out was as explained prior (no surprises) and I was updated one when he would arrive to do the work. This is a pleasant change to other trades I have engaged in the past.Good jobHighly recommended
We called Joseph for an emergency late on a Friday night. He answered the phone immediately, was at our house within 20 minutes and was so informative, helpful and efficient when he arrived. Amazingly he charged us less than the quoted price we had agreed over the phone when he realised the job was smaller than anticipated - a very honest, upstanding approach! One of the best tradesmen I've ever dealt with.
We live in a 9 apartment building in Petrie Terrace. On Melbourne Cup day, just before the big race, a major leak was discovered coming from one of the hot water tanks. Although it wasn't technically after hours, nobody was answering their phones - not the real estate agent who looks managed the affected apartment, nor the plumber we have used in the past. I phoned The Brisbane Plumbers and got straight through to Joseph. He was just finishing a job and got to our place a about 6.00 pm. Our experience was one of courtesy, reliability, efficiency and professionalism. We will be using them next time a plumber is needed and can thoroughly recommend them to anyone.
Called Sunday morning for an emergency. Answered promptly and without a “*humph*, what do you want?” Pleasant, prompt, kept promise, no call out fee so rest assured they will do what they can. And he did.
I have engaged The Brisbane Plumbers twice and found their work to be highly professional and competent. Their primary focus on customer service and finding the best solution to my needs was greatly appreciated. Their pricing was competitive for a quality job and they carried out the work with minimal fuss and were considerate of all the non-plumbing systems and activities that impacted on their work. I would highly recommend their plumbing work where quality outcomes at competitive prices are the primary issues.
Called Sunday morning after my tenant called complaining of a bad smell under the house. The phone was answered straight away and he was out that morning. Had all updated equipment so he could locate the problem quickly. We've renovated a lot and this is one of the best tradesman I've dealt with.